Home-Based Certified Payroll Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services Home-Based Certified Payroll Specialist is responsible for managing accurate and timely payroll across Canada, the United States, and China. This includes handling payroll complexities such as shift premiums, bonuses, and leave adjustments while ensuring compliance with local and international labor regulations. The role partners with external vendors (e.g., PEO TotalSource, FESCO), leads ADP WorkforceNow system administration, audits, reporting, and data integrity. A strong focus on compliance, attention to detail, and experience with cross-border payroll are key to success in this role.

REQUIRED CORE COMPETENCIES

• Attention to Detail: Ensures accuracy in payroll processing, compliance documentation, and reporting across multiple regions and systems.

• Problem-Solving: Quickly identifies and resolves discrepancies or system issues related to timekeeping, benefits, or compliance challenges.

• Communication Skills: Effectively explains complex payroll topics to employees and stakeholders with clarity, empathy, and professionalism.

• Discretion & Confidentiality: Handles sensitive employee data and financial information with a high degree of integrity and confidentiality.

• Adaptability: Manages shifting priorities and regulatory requirements across different countries and time zones with a proactive, solution-oriented mindset.

WHAT YOU WILL DO

• Payroll Processing: Assist with the end-to-end processing of weekly or bi-weekly payroll for a specific group of employees, including data entry, timecard verification, and calculation of wages, deductions, and taxes.
• Certified Payroll Reporting: Prepare and submit certified payroll reports (Form WH-347) and other required documentation to government agencies and general contractors in a timely manner.
• Compliance: Ensure strict adherence to all federal, state, and local certified payroll regulations, including prevailing wage rates, fringe benefit calculations, and proper classification of workers.
• Record Keeping: Maintain accurate and up-to-date payroll records, employee files, and project documentation in accordance with company policy and legal requirements.
• Problem Resolution: Investigate and resolve payroll discrepancies, employee inquiries, and certified payroll reporting issues under the guidance of the Payroll Manager.
• Administrative Support: Provide general administrative support to the payroll department, including data entry, filing, and other duties as assigned..
• Other related duties as assigned

WHAT WE LOOK FOR

• Associate degree or an equivalent level of experience required. 2-3 years' related experience required.

• Working knowledge of payroll best practices.

• Strong knowledge of federal and state regulations.

• Strong PC skills, including proficiency in Excel.

• Working knowledge of payroll system, Paylocity experience preferred

WHAT WE OFFER

• Salary Range: Php 43,000

• Industry: Promotional Products

• Job Type: Full-time

• Work Shift: 8:00 AM - 5:00 PM CST (USA)

• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages 

• Permanent work-from-home setup 

• Company equipment provided 

• Internet stipends upon regularization 

• HMO Coverage 

• PTO credits and service incentive leaves 

• Major spring and winter company live events 

• Monthly employee appreciation virtual events 

• Company-provided career skills training courses 

• A company culture focused on your personal and professional growth 

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!