Payroll Officer

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

1. We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission

2. We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy

3. We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale

4. We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission

5. We Live by Our Values – we role model our values 100% of the time

6. We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

We are looking for a detail-oriented Payroll Officer to join our team. Reporting to the Payroll Team Leader, you will support payroll processing, ensure accurate reporting, and provide proactive customer service to our Australian clients. You will also build strong relationships with payroll partners, manage account communication, and uphold compliance with information security policies.

Your key focus areas will be

1. Payroll

• Support the Payroll Team with the preparation of payroll and payroll reports as indicated.
• Provide excellent and proactive customer service in all dealings with our ANZ staff.
• Perform ad-hoc payroll functions as indicated by the Payroll Team Leader Manila or Payroll Business Partner.

2. Account management:

• Build and develop relationships with Payroll Partners to ensure trust as an outsourced partner.
• Liaising with Payroll Partner’s on the phone, via email and at times, in person.

3. Information Security & risk management:

• Awareness of, and comply with, all information security policies of the organisation relevant to your business role.
• Contribute to risk assessment where required.
• Take action to prevent an information security incident from occurring or escalating, where possible, and report any actual or potential security breaches.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• 1-4 years of experience in payroll, accounting, finance, or data entry.
• Australian and/or New Zealand Payroll knowledge.
• Attention to detail and a commitment to accuracy in payroll processing and reporting.
• Basic Excel skills to efficiently manage and analyse payroll data.
• Strong customer service mindset to build relationships with payroll partners and support Australian and New Zealand clients.
• Ability to work in a fast-paced environment, meeting deadlines and ensuring compliance.
• Eagerness to learn and grow.

What we can offer

At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that includes – a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.